DT Swiss Recalls ERC, CRC, HEC, and ARC Carbon Wheels, Recall Includes Swiss Side HADRON, Too - Bikerumor

Earlier this month, DT Swiss announced a Stop-Use notice for many of their carbon wheels after identifying an issue with the rims. Now, DT Swiss is officially issuing a recall of the affected products, which include eight different product categories. Like the Stop-Ride notice, DT Swiss is urging anyone with recalled wheels to stop riding them immediately, as a manufacturing defect can lead to spontaneous delamination in the rim flange area, which could lead to total rim failure.

UPDATE: After the initial recall notice from DT Swiss, Swiss Side also sent out a notice that their HADRON wheel models from specific batches were also potentially affected. Check out the details on the Swiss Side recall below.

DT Swiss has not confirmed the number of incidents, but claims a “small number” of reports have shown a delamination in the rim flange area. They mention that the rim bed is not affected, but it can be damaged as a result of structural weakening, with the delamination taking place between 2 & 3 in the graphic above.

The list of affected wheels includes the following models, all of which were delivered after August 1, 2024. The wheels were all apparently out of a factory in Vietnam, while DT Swiss mentions that the wheels out of their own factory in Poland are not affected. The wheels have been sold aftermarket, and as original equipment on complete bikes.

Along with the DT Swiss wheels, some of the Swiss Side HADRON wheels from specific batches are also included in the recall. Swiss Side mentions that there have been no reported product defects on their wheels, but as a precautionary measure, they are collaborating with DT Swiss in the recall. The models that may be affected are:

DT Swiss points out that only wheels with a DT Swiss ID number of 2740000 or higher are potentially included in the recall. They say potentially, because not all of the ID numbers of 2740000 or higher are affected. To find out if your wheels are impacted, first you need to find the DT Swiss ID number, which is located on the rim, rim tape, or rim well. When you find the DT Swiss ID number, the recall website has an ID number checker. Note that the ID numbers are different for front and rear wheels, so make sure to enter both.

For the Swiss Side HADRON wheels, the process is the same. Any affected models were sold after August 01, 2024, and have DT Swiss ID Numbers higher than 2740000.

Once you’ve found the DT Swiss ID number for both DT Swiss or Swiss Side HADRON wheels, input the number on the recall page to see if your wheels are impacted.

If these numbers are no longer visible, or the sticker is gone, you can send the rim series number (located under the rim tape) to recall@dtswiss.com, and they will let you know if it’s affected.

If your wheel is impacted, the recall process will include returning your wheels to DT Swiss, where they will implement a quality test designed to identify wheels that are problematic. DT Swiss claims that “the test requirements exceed the specifications of the relevant industry standard (ISO 4210 series)”. If the wheel passes the test, the wheels will be labeled as safe and returned to the consumer. If the wheel fails the test, a new wheel of the same type will be delivered.

dtswiss.com